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VA Services

• Word Processing
• Desktop Publishing (DTP)
  Presentations, flyers, forms, menus, newsletters, letterhead, business cards, etc.
• Graphics (See some I have developed here.)
• Writing
  Press releases, correspondence, manuals, reports, copy generation, etc.
• Copy Editing/Proofreading
• Consultation Services
• Administrative Services
  Travel arrangements, appointment scheduling/confirmation, and e-mail, postal, and phone message management.
• Bookkeeping Services
  Payroll, AP/AR, invoice preparation, bank reconciliation, and data input into QuickBooks or Quicken accounting software.
• Manual/Internet Research
• Broadcast Faxing/Bulk Mailings
  Using client-provided database and materials will mail or fax as requested.
• Database Management/Data Entry
• Scanning

Website Management Services

If you would like to see some of the sites I have developed please click here.

• Website Development
• Website Maintenance

Delivery

• Product is delivered via diskette, e-mail, fax, or other as required by client.
• No charge for e-mail delivery.
• No charge for #10 envelope with one ounce postage within the U.S.
• Mail over one ounce billed at current USPS rate.
• Other delivery methods (FedEx, UPS, etc.) will be billed to client at cost.
• All files are virus-checked prior to transmission.

Payments

• A $200 deposit is required for all new clients. Further services are billed monthly and payable upon receipt. All accounts over 15 days may incur a monthly finance charge.
• Accept personal, business, and cashiers check, money orders, or credit card (Mastercard & Visa).
• $20.00 fee for returned checks.
• Unpaid accounts over 30 days are subject to a monthly late charge.

General Information

• Hourly rates are billed in 15 minute increments, unless specified otherwise.
• Usual turnaround time is 24-48 hours.
• Rush orders of 24 hours or less, and projects requiring weekend and/or holiday work -- may be subject to 20% of invoice.
• Poor quality and/or illegible source material -- 20% of invoice.
• There is a $50.00 minimum for all services.
• All estimates are provided to the best of my ability following initial review/consultation. Final invoice is based on actual project requirements. Differences greater than 25% between estimate total and actual requirements will be discussed with the client prior to completion of work.
• By accepting work performed or services agreed upon, client assumes full responsibility for proofreading and accuracy of documents. Any errors or omissions found, thereafter, are not the responsibility of InfoWord Services.
• Confidentiality keeps me in business. Nothing will be disclosed without consent of the client.